PLEASE READ AND UNDERSTAND THESE TERMS CAREFULLY BEFORE ORDERING ANY PRODUCT THROUGH THIS WEBSITE
ATTENTION: This constitutes a legally favorable agreement (hereinafter the "Agreement") between you, the individual, the company or the organization (hereinafter "you", "your" or the "customer") and Biolife Keto (hereinafter "we", "us" or the "company"). By ordering, accessing, using or purchasing Biolife Keto (hereinafter the "Product") through this Website or through related websites (collectively, the "Website"), you agree to be bound by this Agreement and to be designated as a signatory thereof. We may, in our sole discretion, change or delete portions of this Agreement at any time without notice. It is your sole responsibility to consult this Agreement with respect to any changes before using the Site or purchasing the Product.
ANY CLAIM OR DISPUTE BETWEEN YOU AND THE COMPANY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT WILL BE RESOLVED BY EXECUTIVE ARBITRATION UNDER THE STANDARD TERMS SET FORTH BELOW. YOU AGREE TO WAIVE ANY RIGHT TO A JURY TRIAL WITH RESPECT TO ANY LITIGATION WITH THE COMPANY. YOU ALSO AGREE NOT TO PARTICIPATE IN ANY CLASS ARBITRATION OR CLASS PROCEEDING AND THAT ANY DISPUTE BETWEEN YOU AND THE COMPANY WILL BE RESOLVED IN A FAIR AND REASONABLE MANNER THROUGH INDIVIDUAL ARBITRATION.
WE STRONGLY RECOMMEND THAT YOU READ THIS DOCUMENT AS A WHOLE BEFORE ACCESSING, USING, OR PURCHASING A PRODUCT THROUGH THE SITE.
1. CONDITIONS FOR ORDERS
With the order you will receive a 30-day delivery of Biolife Keto and you will only be charged € 1.95, including shipping. You will also be included in the exclusive biolife Keto automatic shipping program, which will send you a monthly supply every 30 days from the first bottle at a price of € 85.80. Please note that payments for monthly product delivery during the 30 days can be split into 3 transactions for €25.22. To cancel at any time, call {phone} or see {domain} for more information. I understand that as part of a promotional offer, my package will be protected by package protection paid for by the seller on my behalf.
2. CONTRACTUAL PROVISIONS
These Terms and Conditions apply to ALL transactions carried out on or through this website. This agreement is to be subject to the provisions on electronic signatures as set out in the Law on World and National Trade. You agree to the general terms and conditions contained in this document by taking any action that proves your consent, including by clicking a button containing the words "I accept" or similar syntax, or by simply accessing the Website, whether or not you have read these Terms and Conditions. We recommend that you print this form for your personal files.
3. GENERAL
By placing an order with us, you will be deemed to have read, understood and accepted these general conditions of use (collectively below, the "Conditions"). If you do not agree to be bound by these terms, you may not access or use the website, or purchase any product (s) on the website. By accessing, using or ordering products through the website, you represent that you have read this Agreement and that you understand, agree and accept all of the conditions contained in this document.
4. TEMPORARY PRICE REDUCTION
For your convenience and benefit, Biolife Keto may decide to temporarily reduce the price of your order for promotional purposes or to ensure that your purchase order transaction is likely to be processed by your card agency. credit or your bank processing center. In the event that Biolife Keto decides to reduce the price of the Product, as stipulated herein, you will be billed at the reduced price until the end of the promotional period or until Biolife Keto receives confirmation of payment from your credit card agency or its processing center, after which the price of the Product will be restored to its usual price, without notice. If your order is processed at the reduced price, a new billing cycle will start from the date of the new payment processing. Any temporary reduction in the price cannot modify or extend the 7-day cancellation conditions mentioned above.
5. 14 DAY ORDER PERIOD
If you are not satisfied with Biolife Keto for any reason, you can simply cancel your order by contacting our customer service on {phone} or by visiting our site in {domain} before the end of the 14 day order period. If you cancel your order before the end of the 14-day order period, you will not be charged for the 30-day supply sent to you during the 14-day period.
6. REFUND POLICY (applicable to all products ordered from the Company).
To be able to return a product for an exchange due to shipping damage, you will need to obtain a Return Merchandise Authorization ("RMA") number by contacting customer service at {phone} . An RMA number can ONLY be obtained by contacting customer service by telephone.
Please note:
We cannot process or exchange a product marked "Return to Sender". If you "return to sender" or are unable to obtain an RMA, we will not be able to process or verify your product return.
To ensure that your account is properly marked, you must return product returns to the address below, including your RMA number. The RMA number must be clearly labeled on the package you are returning. Our shipping service is instructed to REFUSE any package that does not have an RMA number.
Returned products must be sent to the following address:
Biolife Keto
RMA Address: Returns PO Box
PO Box 7921 Kettering, NN16 6RL, UK
We assume no responsibility for the theft or loss of any item. We recommend that you return items using a third-party delivery confirmation service to ensure delivery is smooth.
7. SHIPPING TERMS
When we send the Product to you, our regular mail delivery service is provided through the Landmark Global Postal Service. All packages are expected to arrive within three to five (3-5) business days. Please note that no deliveries will be made on Saturdays, Sundays or holidays. We do not guarantee arrival dates or times. WE DO NOT OFFER REFUNDS OR DISCOUNTS FOR SHIPPING COSTS RELATED TO ANY RETURN OF PRODUCT OR MONTHLY SHIPMENTS.
7.1 How to modify your deliveries
If you would like to change the schedule for automatic deliveries every 30 days, please contact our customer service at {phone} who will help you change your delivery schedule.
8. BILLING ERRORS
If you believe you have been billed in error, please notify our customer service immediately at {phone}. If you forget to contact us to report the problem, within 30 days of the appearance of this billing error on your account statement, the invoice will be deemed irrevocably accepted by you for all useful purposes, including the resolution of any claim made by your credit card issuer. You will be deemed to have released Biolife Keto from all responsibilities and claims for any loss arising from an error or a disparity which would not be reported to Biolife Keto within thirty (30) days of the appearance of the problem on your credit card account statement.
9. DECLARATIONS; WARNINGS
The primary objective of our Company is to provide our customers with the best products available. We firmly believe in the effectiveness of the products we sell. However, please be aware that the statements posted on the website, promotional materials and product have not been evaluated by the Food and Drug Administration, and the product is not intended to be used to diagnose, treat, cure or prevent any disease. The information available on our websites and / or the advice issued by the Company is not a substitute for individual consultation with your attending physician and should not be interpreted as individual medical advice. Individual results vary by person.
The Product is intended for use by persons at least 18 years of age. If you are pregnant, breastfeeding a child or taking medication, you confirm and attest that you have consulted or plan to consult a health care professional before consuming the Product, and you agree to immediately stop using the Product and contact a healthcare professional if you experience any harmful effects or unwanted side effects from consuming the Product.
We make every effort to ensure that you have the most precise information possible on the product. The information we communicate to you about the product and / or its effectiveness is obtained from independent third parties such as educational institutions, scientific groups and information agencies, nutrition specialists, reports from researchers and scientific experts (hereinafter “Information sources”). In no case do we guarantee or affirm that the Information Sources are free from errors and we in no way guarantee the methods used by the Information Sources to reach their conclusions. All product specifications, performance data and all other information on our websites are published for information and illustration purposes only and do not constitute any guarantee or certification whatsoever as to the conformity of the Product with respect to to those specifications or performance data.
We do not guarantee that you will obtain a specific or particular result, or even that the Product will have a beneficial effect on you or that your experience will be identical to that of other people who use the Product. Individual results will vary from person to person.
10. YOUR CERTIFICATIONS
You certify that you are at least 18 years of age and that you will not allow anyone under the age of 18 to order or use the product. You declare that the information provided by you when placing your order is up to date, precise and sufficient to allow us to process your order quickly and efficiently. You assume full responsibility for maintaining and promptly updating your account information with us and protecting that information (as well as any passwords provided to you for accessing the website and / or purchasing products ) against unauthorized access. Unless otherwise agreed or if required by applicable law, any warranty provided in connection with the Product only applies to you if you are a user and not a reseller of the Product. You expressly agree not to resell, redistribute or export any Product you order from the website.
You agree to pay the price, taxes, shipping or handling charges for the Product at the rates shown on our website when you submit your purchase order. Payment must be made before delivery and by the methods indicated on the website (and by no other means, unless we give you prior consent on these alternative payment methods).
11. REFUSAL, DAMAGE OR LOSS DURING TRANSPORT
We assume no responsibility for the transportation of the Product and you are not entitled to refuse delivery of the Product, except in the event of damage caused to the Product (or part of it) during transport, when the product is transported by our own delivery service or by a carrier acting on our behalf) and only when we are informed of such damage within five (5) working days of receipt of the product.
12. LIMITATION OF LIABILITY AND ARBITRATION
LIMITATION OF RESPONSIBILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVEN IF THE COMPANY SHOULD HAVE BEEN KNOWLEDGE OR BE ADVISED OF THE POSSIBILITY OF DAMAGE OR THAT THE LIMITED REMEDIES PROVIDED FOR IN THIS DOCUMENT SHALL NOT BE SUFFICIENT AS FAR AS SUCH BASICALLY, OUR CUMULATIVE LIABILITY (EITHER BY BREACH OF THE CONTRACT, BY DEFAULT OR BY ANY OTHER LEGAL THEORY) WILL UNDER NO CIRCUMSTANCES EXCEED THE COST OF THE PRODUCTS YOU HAVE ORDERED ( LESS REFUND ALL). FURTHERMORE, UNDER NO CIRCUMSTANCES, WE CANNOT BE HELD RESPONSIBLE FOR ALL SPECIAL DAMAGES, ACCESSORIES, INCIDENTAL OR CONSEQUENTIAL, ANY LOSS OF PROFIT, LOSS OF INCOME, COST OF COVERAGE OR FOR ANY EXEMPLARY OR DAMAGE. THE PRODUCTS ARE SOLD TO YOU AND DELIVERED "AS IS" AND WITHOUT ANY WARRANTY. EXCEPT AS OTHERWISE PROVIDED IN THIS SECTION, WE DO NOT WARRANT OR MAKE ANY WARRANTY STATEMENT, EXPRESS OR IMPLIED, IN ANY WAY, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS A PARTICULAR USE AND ON NON-COUNTERFEITING.
ARBITRATION: ANY LITIGATION OR CLAIM ARISING FROM THIS AGREEMENT OR ANY VIOLATION OF IT, INCLUDING BUT NOT LIMITED TO, ANY LITIGATION RELATING TO DRAFTING, VALIDITY, INTERPRETATION, PERFORMANCE OR THE VIOLATION OF THE CONTRACT, WILL ONLY BE RESOLVED BY EXECUTIVE ARBITRATION, ADMINISTERED UNDER RULES ON COMMERCIAL ARBITRATION, AS PROVIDED BY THE AMERICAN ARBITRATION ASSOCIATION. THE NUMBER OF MEDIATORS WILL BE FROM ONE TO THREE. THE PLACE OF ARBITRATION WILL BE ST. KITTS. THE LAWS OF ST. KITTS APPLY. ANY ARBITRAL AWARD RENDERED BY THE OMBUDSMAN (S) MAY BE BROUGHT BEFORE ANY COURT OF JURISDICTION. UNDER THE TERMS OF THIS AGREEMENT, THE OMBUDSMAN (S) ARE NOT AUTHORIZED TO ASSIGN PUNITIVE / CONSEQUENTIAL / SPECIAL / INDIRECT DAMAGES.
THIS ARBITRATION AGREEMENT WILL BE APPLIED SPECIFICALLY. ONE OF THE PARTIES MAY REQUEST AN APPEAL FROM ANY TRIBUNAL OF ANY COMPETENT JURISDICTION FOR PROVISIONAL OR CONSERVATORY RELIEF, INCLUDING AND WITHOUT LIMITATION, AN ARBITRATION ORDER PROCEDURE IN ST. KITTS.
THE REQUEST FOR ARBITRATION SHALL BE MADE WITHIN A REASONABLE TIME AFTER THE RELEVANT CLAIM, LITIGATION OR ANY OTHER MATTERS HAVE BEEN RAISED, AND IN NO EVENT WILL THIS REQUEST BE MADE AFTER THE PERIOD OF A PERIOD ONE YEAR FOLLOWING KNOWLEDGE OF THE CONTROVERSY, CLAIM, LITIGATION OR VIOLATION BY THE LESED PARTY.
13. INDEMNIFICATION
You agree to defend, indemnify and release Biolife Keto, its officers, directors, shareholders, employees, independent contractors, telecommunications providers and agents, from and against all claims, actions, losses , responsibilities, fees, costs or requests, including but not limited to, all legal and administrative fees for any damages directly, indirectly and / or resulting or allegedly resulting from your improper use of the website or any violation of any any condition of this Agreement. We will promptly notify you by email of any claims or lawsuits we have initiated, and we agree to work fully (at your expense) in the defense of any such claims or lawsuits. If you fail to contact us within a reasonable time, we reserve the right to defend such a claim or legal proceeding in court and to demand from you a full reimbursement of the costs attached.
14. NOTICE
Any notice or other communication arising from this Agreement will be made by sending an email to the last email address notified in writing by one of the parties to the other party. In the case of Biolife Keto, his email address can be found on {domain}. In the case of sending a notice, Biolife Keto will use the email address that you provided to Biolife Keto when you ordered your product. If you change your email address, you must notify us in writing of any such change. These notices or communications (when correctly addressed) will be considered as received at the earliest of (i) the recipient's acknowledgment of receipt of the email; (ii) receipt by the sender of an automated message indicating a successful delivery or the opening of electronic mail; or (iii) the expiration of a period of forty-eight (48) hours after the transmission of the notice, provided that the sender has not received notification of a failure of the transmission.
15. TERMINATION
We reserve the right to terminate your access or use of this website and / or your subscription to the Product if we believe that you have breached any of the terms of this Agreement or if we believe that you have initiated, in bad faith, to obtain illegal refunds, discounts or returns of the products, or to engage in any other action aimed at harming, harassing or disrupting the operation of the website or the commercial activities of the Company.
16. FRAUD
We reserve the right, but without any obligation on our part, to actively report and pursue any activity, real and / or suspected, of fraud on bank cards. We may, in our sole discretion, require additional authorization from you, such as telephone confirmation of your order and other information. We reserve the right to cancel, delay, refuse to ship or request the sender to return any orders to us in the event of suspected fraudulent activity. During the ordering process, we collect certain information, including time, date, IP address and other information which will be used to locate and identify those who commit fraud. If an order placed on the website is suspected of being fraudulent, we reserve the right, but assume no obligation, to submit all records and information, with or without injunction, to any body responsible for applying law and the credit card company for the fraud investigation. We reserve the right to cooperate with the authorities in order to prosecute offenders to the fullest extent permitted by law.
17. SALES TAX
When you purchase products available on our sites, you are responsible for paying any sales tax shown on the Website.
18. INTELLECTUAL PROPERTY RIGHTS
The Website and all content contained therein is the sole and exclusive property of Biolife Keto or its licensors. No license or property rights in or in connection with any content on the Website are assigned to you under this Agreement or your purchase of the Product. The Website and its content are protected by copyright and trademark laws. Unless otherwise provided by law, you may not copy, publish or transmit any part of the Website without the prior written consent of Biolife Keto.
19. FEES FOR FOREIGN TRANSACTIONS
In some situations, billing for your product, for subscription fees, or for shipping costs may come from outside the United States, and in such cases your financial institution may charge you additional fees for processing this payment. You are responsible for paying these processing fees applied by your financial institution under your cardholder contract.
20. EXCHANGE RATES AND FEES
By placing your order on this website, you agree that all payments for products and services will be made in US dollars. When placing an order from a country outside the United States or a foreign payment method, all payments will be subject to applicable transfer, bank and currency exchange fees. Depending on changes in exchange rates, customers are responsible for knowing the exchange rate and the transfer, bank and exchange fees that may apply to their purchase.
21. MISCELLANEOUS
Applicable law. This Agreement and any disputes or questions arising therefrom will be governed exclusively by the laws of St. Kitts, regardless of the provisions regarding choice of applicable law. The sole and exclusive place for all complaints or causes of action arising from or linked to this Contract, or which would be linked in any way to your purchase or attempted purchase of the Product (s), will be a place of arbitration in Saint-Kitts. YOU SPECIFICALLY WAIVE THE RIGHT TO ENFORCE ANY CLAIMS OR CAUSES OF ACTION IN ANY OTHER STATE, COUNTRY OR REGION.
Attribution. This Agreement and the rights and obligations of the parties concerned apply for the benefit of their respective successors and assigns. Biolife Keto may award this Contract to any entity which may be its successor. The customer may not assign or assign this Contract without the written authorization of the Company.
Severability. If, for any reason, a court of competent jurisdiction or an arbitrator determines that any provision of this Agreement, or any part thereof, is unenforceable, that provision will be applied to the fullest extent permitted by the law and the rest of these General Conditions will remain in full force. The inapplicability of any of the provisions of this Agreement cannot cancel or affect the enforceable terms of this Agreement.
Lawyer's fees. In the event that a Party brings any claim, litigation, official legal proceeding or requests an arbitration for the purpose of interpreting and / or applying the terms of this Contract, or in any way whatsoever to this Contract, including in particular, any violation of the declarations and guarantees stipulated, the party having been successful in such a litigation or procedure will be entitled to claim compensation, in addition to any other available remedy, for its costs and attorneys' fees reasonable expenses incurred in this regard, including attorneys' fees incurred in the event of appeal proceedings.
No waiver. Any waiver by Biolife Keto will not be considered as a waiver of a subsequent United Kingdom in the same provision of this Agreement.
Headings. The titles and headings are only indicated for reference and for ease of reference and cannot affect the meaning, construction or effect of this Agreement.
Entire contract. This Agreement constitutes the entire agreement between the parties regarding your access and use of the website and your order and use of the Product and replaces all prior agreements, agreements, written or oral, relating to these subjects.
Modifications. Biolife Keto reserves the right to modify any of the provisions set out herein and you agree to review these terms and conditions each time you visit the website. Following the posting of any changes to these terms and conditions, your continued use of the website constitutes your acceptance of those changes. Biolife Keto assumes no obligation to notify you of any changes to this document and you accept and agree to this fact. Unless formal and written acceptance of Biolife Keto, you are prohibited from modifying these general conditions in any way.
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